Audiobooks

How to cancel your Audible subscription

Audible memberships are cancelled on the Audible website - the mobile app has no cancel option, and deleting the app does not stop billing. The biggest trap is credits: Audible's help pages state that unused credits are lost at the end of your final billing cycle if you are billed directly, so spend them before you cancel. Members billed through Apple's App Store or Google Play are the exception - those credits do not expire after cancellation, and those memberships are cancelled through Apple or Google rather than Audible.

On your statement it usually appears as AUDIBLE*MEMBERSHIP, AUDIBLE.COM 888-283-5051, AMZN DIGITAL AUDIBLE, AMAZON AUDIBLE. Not sure the charge is really Audible? Identify it first.

On the Audible website (desktop)

Sign in at audible.com with the Amazon account that pays for the membership.
Select your username in the top navigation, then Account details.
Click the Cancel membership link.
Work through the retention screens (pause offers, discounts) and continue until you can confirm the cancellation.

Audible requires you to pick a cancellation reason before it lets you finish.

On a mobile browser

Open audible.com in your phone's browser and sign in.
Open the menu, then your account section.
Select Cancel membership and confirm through the prompts.

This is the workaround for the app having no cancel option - use the browser, not the Audible app.

If you subscribed through Apple's App Store or Google Play

For Apple: open Settings > [your name] > Subscriptions on your device, select Audible, and cancel there.
For Google Play: open the Play Store subscriptions list, select Audible, and cancel there.

Audible states credits from App Store and Google Play memberships do not expire and remain in your account after cancellation - unlike directly billed memberships.

By phone or chat

Contact Audible customer service via the contact options at audible.com/contactus.
Ask the agent to cancel the membership and confirm the effective date.
Ask for an email confirmation of the cancellation.

Refunds, timing and what you'll still be charged

Cancelling stops future membership charges; your membership and benefits typically run until the end of the billing cycle you have already paid for, and Audible does not advertise prorated refunds for that final cycle. Titles bought with credits or money are yours to keep permanently after cancellation. If you were charged for a membership you did not knowingly start - a common complaint, since Audible trials convert automatically - contact Audible customer service, which handles these cases individually.

Watch out for these

Unused credits are forfeited at the end of your final billing cycle on directly billed memberships - spend or use them on pre-orders before cancelling. App Store and Google Play-billed credits are the exception and do not expire.
You cannot cancel inside the Audible mobile app, and deleting the app does not cancel the membership - Audible says this explicitly.
Audible offers a pause/hold option during the cancel flow; pausing keeps your credits but billing resumes automatically afterwards, so it is not a substitute for cancelling.
You lose access to the Plus Catalog when the membership ends, and downloaded Plus titles become locked - only titles you bought with credits or cash remain playable.

Cancellation flows change — confirm against Audible's current account or help page (official help).

After you cancel: make sure it stuck

Check Account details on audible.com and confirm the membership shows as cancelled with an end date.
Confirm your purchased titles still appear in your library and are playable - they should remain permanently.
Watch the next statement for AUDIBLE or AMZN DIGITAL AUDIBLE lines; a new charge usually means a second membership or an Apple/Google-billed subscription that was not cancelled.
Generate a paper trail with the free cancellation-letter tool — useful if billing continues and you need proof.
If it keeps charging after you cancel, follow the escalation playbook before disputing.

While you're at it — find the ones you forgot

Audible is rarely the only recurring charge. Upload a statement and find every subscription — trials that converted, quiet price rises, duplicates — each with its yearly cost, so you can clear them in one sitting.

Find my subscriptions

Questions

Audible cancellation FAQs

If I cancel Audible, do I lose my credits?

On a directly billed membership, yes - Audible states unused credits are lost at the end of your final billing cycle. Credits from App Store or Google Play-billed memberships do not expire. Either way, audiobooks already bought with credits stay in your library forever.

Why can't I cancel Audible in the app?

Audible does not offer cancellation inside its mobile app. Cancel on audible.com in a browser (desktop or mobile), or through Apple/Google if they bill you. Deleting the app does not stop the charges.

Do I keep my audiobooks after cancelling?

Yes - any title you purchased with a credit or with money is yours to keep and remains in your library after cancellation. You lose the rotating Plus Catalog titles, which are included with membership rather than owned.

What is the AUDIBLE*MEMBERSHIP charge on my statement?

It is the recurring Audible membership fee, billed monthly or annually through your Amazon payment method, often shown with the support number 888-283-5051. If you do not recognise it, check whether a household member's Amazon account has an Audible membership, or whether a free trial converted to paid.

Why is AUDIBLE*MEMBERSHIP on my bank statement?

That descriptor is Audible (audiobooks). If you don't recognise it, confirm any charge with our free lookup before cancelling or disputing — descriptors often name a biller or platform rather than the service itself.

Audible is still charging me after I cancelled — what now?

First check you cancelled in the right place: if you subscribed through Apple, Google, Amazon or a TV provider, the service's own website can't stop that billing. If it still charges, keep your cancellation confirmation and follow our guide for a subscription that keeps charging after you cancel — and only dispute with your bank as a last resort.