Cricket streaming service

How to cancel your Willow (Willow TV) subscription

For most people searching "cancel Willow subscription," this means Willow TV — the US broadcaster that streams live cricket (ICC events, IPL, and more) on willow.tv and its apps. (Other subscriptions named Willow, like Willow Voice, are separate companies with their own cancellation flows.) Willow subscriptions auto-renew unless recurring billing is turned off, and where you cancel depends entirely on where you signed up: the willow.tv website, an app store, or a TV provider like Sling or Dish.

On your statement it usually appears as WILLOWTV, WILLOW TV, WILLOW.TV, APPLE.COM/BILL (if billed via Apple), GOOGLE *WILLOW (if billed via Google Play). Not sure the charge is really Willow (Willow TV)? Identify it first.

Cancel a willow.tv subscription (signed up on the website)

Log in at willow.tv in a browser.
Click the user icon / "My Account" in the top navigation.
Open the payment or subscription section.
Select "Cancel Recurring Billing" and confirm.
If the option doesn't appear or errors, email cs@willow.tv or submit the form at willow.tv/contactus stating you want the subscription cancelled, and ask for email confirmation.

Willow's own site lists its TV-provider distribution: Dish, DirecTV (Sports Pack), Spectrum (TV Gold), Optimum, Xfinity, YouTube TV (Sports Plus), Fubo and YuppTV South Asian packages — if your statement shows one of those providers rather than Willow, the subscription cancels there, not on willow.tv.

Cancel if billed through Apple

On your iPhone or iPad, open Settings and tap your name.
Tap "Subscriptions".
Select Willow TV and tap "Cancel Subscription".

Apple controls this billing — cancelling inside the Willow app or website won't stop an App Store subscription, and deleting the app does nothing.

Cancel if billed through Google Play

Open the Google Play Store and tap your profile icon.
Go to "Payments & subscriptions" → "Subscriptions".
Select Willow and tap "Cancel subscription".

Cancel if you get Willow through a TV provider

Identify who actually bills you — Sling TV, Dish, or another provider that carries Willow as a channel or add-on.
Cancel or remove the Willow add-on in that provider's own account portal.
Confirm the change appears on your next provider bill.

Willow's own support cannot cancel a subscription that a TV provider bills.

Refunds, timing and what you'll still be charged

Willow's refund window is narrow: per its published terms as reflected in cancellation guides, refunds are available only shortly after purchase — within roughly a day of a monthly purchase and two days of an annual purchase — and only if you haven't streamed any content. Outside that window, turning off recurring billing stops the next charge but the current period isn't refunded, and access continues until it ends. App-store-billed subscriptions follow Apple's or Google's refund process instead of Willow's. BBB reviews for Willow TV International include recurring complaints about surprise renewals (annual renewals in the tens of dollars) and slow support responses, so pursue refund requests in writing via cs@willow.tv and escalate to your card issuer only if that fails.

Watch out for these

Annual plans renew as a single larger charge that catches people off guard a year after signup — users report renewal charges hitting when they'd forgotten the subscription existed. Turn off recurring billing right after subscribing if you only want one period.
The cancellation control lives under payment/subscription settings as "Cancel Recurring Billing" — users report struggling to find any option labelled "cancel" on the site, and some report needing to email cs@willow.tv to get it done.
Where you signed up decides where you cancel: an Apple-billed subscription can't be cancelled on willow.tv, and vice versa. Check your statement descriptor to see who's actually charging you.
Refund eligibility dies the moment you stream content, even inside the short post-purchase window.

Cancellation flows change — confirm against Willow (Willow TV)'s current account or help page (official help).

After you cancel: make sure it stuck

Look for a cancellation confirmation email from Willow (or the app store) and save it.
Log in and confirm the account shows recurring billing off, with an end date instead of a renewal date.
Check your statement at the next renewal boundary — especially the annual anniversary — for any new WILLOWTV charge.
Generate a paper trail with the free cancellation-letter tool — useful if billing continues and you need proof.
If it keeps charging after you cancel, follow the escalation playbook before disputing.

While you're at it — find the ones you forgot

Willow (Willow TV) is rarely the only recurring charge. Upload a statement and find every subscription — trials that converted, quiet price rises, duplicates — each with its yearly cost, so you can clear them in one sitting.

Find my subscriptions

Questions

Willow (Willow TV) cancellation FAQs

How do I cancel Willow TV on my iPhone?

If Apple bills you: Settings → your name → Subscriptions → Willow TV → Cancel Subscription. If your statement shows WILLOWTV rather than APPLE.COM/BILL, you signed up on willow.tv instead — log in there and cancel recurring billing under My Account.

Willow charged me for a year I didn't want. Can I get it back?

Willow's stated refund terms only cover a short window right after purchase, and only if you haven't watched anything. For a renewal you didn't want, contact cs@willow.tv promptly in writing; if it was billed by Apple or Google, request the refund through that platform instead.

I can't find a cancel button on willow.tv. What now?

The control is under My Account in the payment/subscription area, labelled "Cancel Recurring Billing" rather than "Cancel". If it's genuinely not there, email cs@willow.tv or use the willow.tv/contactus form and request cancellation with email confirmation.

Is this the same Willow as the breast pump or the Willow voice app?

No. Willow TV (cricket streaming) is unrelated to Willow the pump maker or Willow Voice. Check your bank descriptor: WILLOWTV means the cricket service; other Willow-named charges belong to different companies with their own cancellation processes.

Why is WILLOWTV on my bank statement?

That descriptor is Willow (Willow TV) (cricket streaming service). If you don't recognise it, confirm any charge with our free lookup before cancelling or disputing — descriptors often name a biller or platform rather than the service itself.

Willow (Willow TV) is still charging me after I cancelled — what now?

First check you cancelled in the right place: if you subscribed through Apple, Google, Amazon or a TV provider, the service's own website can't stop that billing. If it still charges, keep your cancellation confirmation and follow our guide for a subscription that keeps charging after you cancel — and only dispute with your bank as a last resort.